The information you share with Casinoto is a trust we take seriously. This policy clearly explains what data is collected, why it is collected, and how it is kept secure.
We never compromise on protecting your personal data — these six principles are proof of that.
Casinoto collects only the data that is strictly necessary — nothing more. We gather only what is needed for registration, identity verification, and payment processing.
Minimal Data Collection PolicyAll your data is encrypted with 256-bit SSL technology. Payment information is secured to PCI DSS standards. No one can track you.
Highest Security StandardsCasinoto never sells your personal data to advertisers or third parties. It is never shared with anyone except where required by law.
No Sale of DataYou have the full right to view, correct, or delete your personal data at any time. Simply send a request to support@casinoto.app and we will action it within 30 days.
User RightsAfter account closure, data is retained for a maximum of 5 years for legal and regulatory reasons, then securely deleted. Nothing is kept beyond what is necessary.
Defined Retention PeriodIn the unlikely event of a data security breach, affected users will be notified by email within 72 hours.
Quick ResponseBy creating an account or using the Casinoto platform, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.
Casinoto collects three types of data — what you provide directly, what is collected automatically as you use the service, and what is received from third parties.
| Data Type | Example | When It Is Collected | Requirements |
|---|---|---|---|
| Identity Information | Full Name, Date of Birth, NID Number | During Registration & KYC Verification | Mandatory |
| Contact Information | Email, Mobile Number | Upon Registration | Mandatory |
| Financial Information | BKash/Nagad number, banking details | On Deposits/Withdrawals | Mandatory |
| Technical Data | IP address, device information, browser | Collected Automatically Upon Access | For Service Delivery |
| Behavioral Data | Betting History, Favourite Games | During Service Use | For a Better Experience |
Note: We never store your full payment card number or bank password. All payments are processed directly through the payment gateway.
Casinoto uses your data only for specific, legitimate purposes. Nothing is stored without a clear reason.
You can unsubscribe from marketing emails or messages at any time. However, transactional and security-related messages cannot be turned off — as they are sent for your protection.
Casinoto uses a multi-layered security framework. All communications are encrypted using TLS 1.3. Passwords are hashed before storage and cannot be read directly. A 24/7 intrusion detection system actively monitors our servers.
While Casinoto's security measures meet the highest industry standards, no one can guarantee 100% security on the internet. Keep your password strong and never share it with anyone.
Casinoto never sells your personal information to third parties. However, certain data may be shared in the following limited circumstances:
| Recipients of Shared Data | What Data | Reason |
|---|---|---|
| Payment Providers (bKash/Nagad) | Transaction Amount & Reference Number | Payment Processing |
| KYC Service Provider | Identity Document Information | Identity Verification |
| Regulatory Authority | Legally Required Information | Legal Obligation |
| Law Enforcement Agencies | Related Information | Court Orders or Fraud Investigations |
All service partners are bound by strict confidentiality agreements and may only use your data for the specified purpose.
At Casinoto, you have full control over your personal data. You may exercise the following rights at any time:
The right to know what personal data we hold about you.
The right to correct any inaccurate or incomplete information.
The right to request deletion of your data where there is no legal obligation to retain it.
The right to request that data processing be restricted in certain circumstances.
The right to receive your data in a machine-readable format.
The right to object to marketing communications or profiling.
To exercise any of these rights, email us at support@casinoto.app. We will respond within 30 days. Please note that KYC-related data may not be fully erasable due to legal obligations.
Casinoto uses cookies to enhance your experience and keep the platform running smoothly. Cookies do not collect your identity or any sensitive personal information.
Most browsers allow you to manage cookie settings. However, disabling essential cookies may prevent the platform from functioning properly.
Casinoto works with a select group of trusted third-party services — including payment gateways, KYC verification providers, and cloud infrastructure suppliers. Each is bound by strict confidentiality agreements.
If the Casinoto platform contains links to third-party websites, clicking those links takes you to sites governed by their own privacy policies — not Casinoto's.
Casinoto does not and will never collect or store data from anyone under the age of 18. This is one of our strictest policies.
If we receive evidence that a minor has provided their information, that data will be deleted immediately and the associated account will be closed.
If parents suspect their child is using Casinoto, please contact us at support@casinoto.app — we will take immediate action.
Casinoto may update this Privacy Policy when necessary. For any significant changes:
Continued use of the service after any changes takes effect will be considered acceptance of the updated policy. If you do not agree, please close your account within the specified timeframe.
For any privacy-related questions, concerns, or requests, please contact our Data Protection Officer:
Your privacy is our top priority. Please don't hesitate to reach out with any concerns.
Your privacy is our top priority at Casinoto. Register securely and enjoy betting with peace of mind.